Building Raving Fans
At Morrison Homes we make your home-buying experience as trouble-free as possible. Our innovative home designs reflect careful planning and combine practical and artful use of space. Our superior quality construction reflects a keen eye for details and workmanship. Our knowledgeable people reflect character and integrity through and through. We even offer financing programs through Morrison Financial Services that can save you time and money.
We realize that building and selling homes isn't just about building and selling.
It's about creating what we like to call “Raving Fans.” That is, customers who would buy another Morrison home and recommend us to their friends and family.
Listening. Understanding. Responding.
Honesty and integrity. Delivering clean homes on schedule. Efficiently making warranty repairs on time. These are just a few of the things that customers say Morrison Homes does better than most builders – rating us over 86% in customer satisfaction.
Still, anything less than 100% is unacceptable. So when you choose Morrison, not only are you getting a higher level of customer service, you're working with a company that never stops looking for ways to improve. We give our people the responsibility to make decisions that put the customer first. Ask as many questions as you wish. Tell us what you think. What are we doing right and what can we do better? We've built our company on the belief that you listen to every customer and respond quickly and efficiently.
Customer input has helped us develop our Seven Steps To Satisfaction. Here we show you how we're meeting all schedules and commitments, and that your home is being built exactly as you expect. We openly and honestly tell you everything you want to know about our warranties and policies. And we offer our Signature Pledge that promises a strong relationship, a unique design, a better warranty and the ideal neighborhood.
Promises Kept
Your Morrison home will be a source of comfort for years to come. Our goal is to make you feel comfortable about your purchase from the first moment you contact us. Morrison Homes' Signature Pledge offers more reassurance that you're making a smart purchase and more importantly, a smart investment.
Building A Partnership
You want your home to be uniquely yours, and so do we. This is why we promise to work in partnership with you from start to finish, even after you own your home. Before any construction is started, you'll meet with and get to know your builder one on one. Here you'll learn all about what it takes to build your home. You can also get answers to any questions you might have. During the building process you'll meet with your builder for scheduled inspections, each an opportunity to collaborate together and get your valued input. After you move in, we schedule reviews within the warranty period to take care of any needed repairs, and make sure you're nothing less than satisfied with your home.
Two-Year Blanket Warranty
Our warranty is our promise to take care of any repairs outside of normal maintenance for two full years – one of the best in the industry. In addition we provide a 10-year structural warranty. Both reflect the confidence we have in our homes, and provide you with the peace of mind to enjoy your home-owning experience to the fullest.
Design Difference
Our home designs are developed by listening to our customers and understanding what they want in a home. And we only work with the top national and regional architects. So that you're guaranteed a home that reflects your preferences while making the best use of space. The result: unique, comfortable designs that truly reflect family life.
The Spirit Of Neighborhood
Just as we have a commitment to building you a better home, we build neighborhoods that offer a better quality of life. Streets are designed to create an atmosphere of privacy and calm, minimizing drive-through traffic. Landscaping is professional and pristine. The difference is noticeable, a pleasing new spirit of neighborhood. |
